Privacy Policy

Data controller and contact

Binzhu Craft Products Co., Ltd. is responsible for personal data submitted through this website. Registered address: 3rd Floor, Building 2, No. 5, 4th Alley, Shangwei, Xiaobian, Chang'an Town, Dongguan, Guangdong, China. Operating and dispatch location: Dongguan, Guangdong, China. Privacy requests may be sent to chenzhijuan@diybeadsx.com.cn.

Information we collect

We may collect your name, company, email, country or region, postal code, requested products, quantities, and notes. Your browser may store the inquiry list on your device. We also record limited cookie-free events such as page views, product views, and inquiry submissions.

Purposes and lawful bases

We use information to answer an inquiry, prepare a quotation or proforma invoice, calculate freight, process an approved order, provide support, prevent abuse, and retain required business records. Where applicable data-protection law requires a lawful basis, we rely on steps requested before a contract or performance of a contract, our legitimate interests in operating a secure B2B website and managing customer relationships, compliance with legal obligations, and consent where it is required.

Necessary data may be handled by cloud-hosting and security providers, business email providers, logistics providers, payment providers after an order is approved, and legal, accounting, or technical advisers. We do not sell personal information.

International processing

The website and inquiry database are hosted on a Tencent Cloud server in the United States. Business communications, logistics, payment, and professional support may involve processing in China, the United States, and other countries according to the destination and service provider. When applicable law requires a specific transfer mechanism, we will use the relevant contractual safeguards or another valid mechanism required by that law before the restricted transfer takes place; examples may include the European Commission Standard Contractual Clauses or the UK International Data Transfer Addendum.

Retention

Website inquiry and quotation records are normally kept for up to 24 months after the last meaningful contact, then deleted or anonymized unless an order, dispute, legal obligation, or security investigation requires longer retention. Order and related business records are normally kept for up to 7 years after completion or cancellation where required for accounting, tax, contractual, or dispute purposes. Cookie-free, aggregated site-event records are normally kept for up to 13 months.

Your choices

You may request access, correction, deletion, restriction, or objection as applicable to your location, subject to legitimate recordkeeping obligations. You may also complain to the relevant data-protection authority where that right applies. Clear this site's browser storage to remove the device-local inquiry list.